Help and frequently asked questions
Answers about buying, selling, bidding, safe trading and business. Can't find the answer? Contact customer service.
Ask the Helper
Ask a question about buying, selling or how Folkemarked works — or tell us what you want to sell.
The Helper can make mistakes. For important matters, check the help articles or customer service.
Getting started
- What is Folkemarked?PrivateAn independent Norwegian marketplace for cars, property, boats, second-hand goods and jobs — we connect people, but we are not a party to the transaction.
- How to create an account and log inPrivateCreate an account in a moment and log in securely with a passkey or password. Vipps login is coming.
- Does it cost anything to post a listing?PrivateNo — posting listings is free for private individuals, forever. Some optional extras cost a little; planned prices are published at /priser.
- Folkemarked in English — and how do I change the language?AllFolkemarked is available in Norwegian and English. Switch languages with the flag at the top of the page, or save your preference under My page.
- What is the Helper?AllThe Helper is the chat bubble ("Need help?") at the bottom of the page. It answers questions about Folkemarked — always available, always free, powered by AI.
Buying
- How to find what you're looking forPrivateSearch, browse categories and use category-specific filters — or explore listings on a map. Save favourites and searches to keep up with new matches.
- How to contact the sellerPrivateUse the message button on the listing to start a direct conversation. Contact details are not shown publicly, for privacy reasons.
- How to stay safe as a buyerPrivateMeet in a public place, check the item before you pay, use traceable payment and trust your gut.
Selling
- How to post a listingPrivatePick a category and fill in the details — cars from the registration number, homes from the address, photos via QR. Free to publish.
- How to edit, mark as sold or delete a listingPrivateGo to My listings to update text, price and photos, mark as sold, or delete the listing.
- Tips for a great listingPrivateGood photos, an honest description and the right price sell fastest. Choose the right category and reply quickly.
- Sell your car quickly — to a dealerPrivateWant a quick, predictable car sale without listing it yourself? Provide the registration number and a few details — Folkemarked connects you with relevant dealers.
- What is your car worth?PrivateEnter your registration number at /bilverdi and see what similar cars are selling for on Folkemarked right now — a market-based price range to help you set the right asking price.
- How to sell your home yourselfPrivateEverything you need to sell your home without an estate agent — free listing, automatic sales prospectus and digital bidding round. Estate-agent services are coming.
- What is your home worth? Request a valuationPrivateFill in the form at /verdivurdering and Folkemarked passes your request to local estate agents who know your area. Free and non-binding.
- What is the sales prospectus, and can I get it automatically?PrivateFolkemarked automatically generates a PDF sales prospectus for private individuals selling a home — key facts, price, description and AI-captioned photos in one place.
Bidding & property
- Does bidding on Folkemarked follow the law?AllYes — property bidding is built on eiendomsmeglingsloven (the Norwegian estate agency act), consumer information, a bid log and the 12 o'clock rule. Vipps identity is in demo mode today.
- How to place a bid on a homeAllRead the consumer information, confirm that the bid is binding, verify your identity, and set the amount, acceptance deadline and any conditions.
- What is a bid log?AllThe append-only, chronological log of all bids — complete for the seller and estate agent, anonymised for everyone else.
- What do acceptance deadline and the 12 o'clock rule mean?AllThe acceptance deadline is when the seller must respond by. The 12 o'clock rule: no deadline before 12:00 on the first working day after the last viewing.
- Do I have to verify my identity to place a bid?AllYes — identity is required with your first bid (BankID/MinID in real use). On Folkemarked this step is in demo mode today.
- Selling your home — how the bidding round worksAllYou see the full bid log live and accept or decline bids. Acceptance forms a binding agreement.
- Buying a home from a private seller?PrivateHomes marked "For sale by owner" are sold without an estate agent. Your rights are the same, but you should check the condition report, the land register and arrange a safe settlement yourself.
Safe trading & payment
- What is safe trading on Folkemarked?AllThe simple habits that make a deal safe — meet in person, check the item, use traceable payment, be careful with advance payment. Includes tips for purchases sent by post.
- How to recognise and avoid scamsAllScams follow set patterns — a price that's too good, urgency, advance payment, payment links and requests for codes. Know the signs.
- How does payment work — and is Vipps coming?AllBuyer and seller pay each other directly for the goods; Folkemarked does not handle the settlement. Card payment for Folkemarked's own services (Folkemarked+, boosting, seller badge) is active via Stripe. Vipps identity in bidding is in demo mode.
- Purchase agreement — pre-filled from FolkemarkedPrivateFolkemarked automatically generates a pre-filled purchase agreement (PDF) for private individuals' car, boat and second-hand listings. Download it, add names and signatures, and the deal is on paper.
- Rating a seller or buyer — how does dual-blind rating work?AllOnce a deal is concluded, buyer and seller can rate each other. Ratings are dual-blind — both must submit before either is shown.
Account & alerts
- Saved searches and alertsPrivateSave a search and Folkemarked will alert you about new matches. Manage email and SMS alerts per search under Alerts.
- What is Folkemarked+?PrivateFolkemarked+ (formerly Premium) is an optional service — the main benefit is SMS alerts on saved searches. Email alerts are free for everyone. Planned price: 49 kr/30 days after 2027.
- Privacy on your accountPrivateWe collect little, never show your contact details publicly, and never store biometrics. You have full GDPR rights.
Jobs
- How to find a job on FolkemarkedPrivateBrowse vacancies from NAV Arbeidsplassen and Norwegian employers, upload your CV and get personal job recommendations.
- How to advertise a vacancyBusinessPublish the vacancy manually or via the API — free as part of the business offering, and the vacancy is matched against job seekers with a relevant profile.
For business
- How to get your business startedBusinessRegister with your organisation number, set up a company profile and post listings. Free through 2027.
- Company profile and dealer profileBusinessYour business's own page on Folkemarked — legal name from Brønnøysund, an editable trading name, a business-type badge, logo, description and your full inventory in one place.
- API and feed — publish your whole portfolio automaticallyBusinessConnect your inventory system to Folkemarked with an API token and publish cars, boats, property and jobs automatically.
- Advertising for businessBusinessPost for free and boost individual listings for more visibility. The rest of the business offering is free through 2027.
- Invoicing for businessBusinessBusiness accounts and advertising are free through 2027 — so normally there is nothing to invoice today.
- For estate agentsBusinessBring your portfolio together via a company profile and the API, and run bidding rounds built on the regulations. Agent-led bidding rounds require real BankID.
Privacy & terms
- What is Folkemarked's role in a transaction?AllWe are an intermediary and meeting place — not a party to the transaction. Price, payment and settlement are agreed directly between buyer and seller.
- Privacy and terms — in briefAllThe essentials in short — we collect little, never sell data, and are not a party to the transaction. Links to the full text.